Social Media Marketing & Management_

Social media marketing to capture new followers and encourage engagement

We create value-adding content that encourages your audience to engage with your brand. Social media marketing and management are tools we use to increase your following, brand loyalty and profitability.

  • Conceptualisation
  • Design & Content Creation
  • Scheduling & Posting
  • Community Management
  • Campaign Setup & Advanced Targeting
  • Campaign Performance Tracking & Optimisation

Our Portfolio_

Immploy_

Social Media & SEO

Fairfield_

Social Media & SEO

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FAQs_

Social media is an excellent platform to expose your business to a wider audience. You can attract your target audience far better on social media than you can on a TV commercial.

Not necessarily. Your normal posts can’t track any purchases, but if you set up campaigns (or boost a post), you will be able to track purchases. When we set up campaigns, we set a goal. Once the campaign has come to an end, we use several tools to track our efforts and calculate ROI.

In some cases, yes. But not all the time. It will depend on the content you post. If you post content that is sales-focused, then you will be able to increase sales.

More followers result in well thought-out marketing strategy and content. All content must be engaging to your audience, so that they follow your page. For us to create engaging content, we evaluate your brand and understand what your target audience will be interested in engaging.

For us to understand how many times, and what times to post, we need to fully understand a few things:

  • What time zone you are in
  • What industry you are in
  • When your audience is most active
  • How often you are currently posting

With our findings, we help you post at the correct times that attract more engagement. However, the ideal times are between 1pm to 3pm.

Marketing through social media helps you to connect with your customers, boost leads and sales, and increase brand awareness.

Campaigns can be tracked through various tracking platforms, which means we will be able to see how it performed to understand how we can improve on the next campaign or what worked so we can build on it.

If you’re B2B, LinkedIn is a successful business to connect with other businesses. For B2C businesses, Facebook and Instagram is effective to connect with customers.

Responding quickly is essential. With that being said, the best way to deal with negative comments is to enquire why the customer feels the way they do and offer your apologies.

Content that asks questions are generally helpful when it comes to engagement. You could also ask consumers to share videos, run a competition, or host a live chat.

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